Quality & Supply
Quality, Traceability and the Supply Journey
One page for how we document quality, how far each lot can be traced, and the workflow that moves it from enquiry to delivery.
01
What we document
Origin Identity
Country, region and supplier or producer where publication is permitted.
Lot Information
Lot reference, harvest, processing method and recorded specifications.
Quality Documentation
Inspection reports, analysis and certificates available according to contract.
Shipment Documentation
Packaging, container, port, documents and shipment status.
02
Traceability levels
- 1
Basic Traceability
Origin country and supplier are identified.
- 2
Verified Lot Traceability
Lot reference, harvest and recorded specifications are confirmed.
- 3
Documented Traceability
Quality and analysis documents are attached to the lot.
- 4
Full Contract Traceability
Complete lot, quality and shipment documentation is available for the contract.
Availability and specifications are confirmed against each enquiry.
03
Supply Process
A clear workflow from first enquiry through to delivery and repeat supply.
- 01
Lead
- 02
Requirement
- 03
RFQ
- 04
Origin and Lot Matching
- 05
Sample Request
- 06
Quality Feedback
- 07
Supplier Confirmation
- 08
Quotation
- 09
Negotiation
- 10
Sales Order
- 11
Purchase Order
- 12
Quality Documents
- 13
Shipment
- 14
Delivery
- 15
Payment
- 16
Repeat Order


