Quality & Supply

Quality, Traceability and the Supply Journey

One page for how we document quality, how far each lot can be traced, and the workflow that moves it from enquiry to delivery.

01

What we document

01

Origin Identity

Country, region and supplier or producer where publication is permitted.

02

Lot Information

Lot reference, harvest, processing method and recorded specifications.

03

Quality Documentation

Inspection reports, analysis and certificates available according to contract.

04

Shipment Documentation

Packaging, container, port, documents and shipment status.

02

Traceability levels

  1. 1

    Basic Traceability

    Origin country and supplier are identified.

  2. 2

    Verified Lot Traceability

    Lot reference, harvest and recorded specifications are confirmed.

  3. 3

    Documented Traceability

    Quality and analysis documents are attached to the lot.

  4. 4

    Full Contract Traceability

    Complete lot, quality and shipment documentation is available for the contract.

Availability and specifications are confirmed against each enquiry.

03

Supply Process

A clear workflow from first enquiry through to delivery and repeat supply.

  1. 01

    Lead

  2. 02

    Requirement

  3. 03

    RFQ

  4. 04

    Origin and Lot Matching

  5. 05

    Sample Request

  6. 06

    Quality Feedback

  7. 07

    Supplier Confirmation

  8. 08

    Quotation

  9. 09

    Negotiation

  10. 10

    Sales Order

  11. 11

    Purchase Order

  12. 12

    Quality Documents

  13. 13

    Shipment

  14. 14

    Delivery

  15. 15

    Payment

  16. 16

    Repeat Order

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